How to Hire an Exceptional Customer Success Manager

How to hire a CSM In our remote, competitive business landscape, customer success has become more than just a buzzword – it’s a necessity for long-term growth, enterprise customer love and revenue expansion. A Customer Success Manager (CSM) plays a pivotal role in ensuring that your customers stay loyal but also become advocates for yourContinue reading “How to Hire an Exceptional Customer Success Manager”

How to Determine the Optimal Number of Recruiters for Your Company in 2023

Talent acquisition is key to meeting your hiring needs. Having an optimal number of recruiters can make all the difference in identifying, attracting, and selecting top talent. But how many recruiters does your company truly need to ace hiring in 2023? Your hiring needs are the key factor here. Hence, the ideal recruitment team sizeContinue reading “How to Determine the Optimal Number of Recruiters for Your Company in 2023”

How to Showcase Soft Skills on Your Resume

You’ll hear the phrase “soft skills” thrown around a lot when looking to build your resume. It can be easy to throw in the words “motivated” and “organised” in your resume bio but taking the time to formally assess your soft skills is a vital part of the application process.